TERMS AND CONDITIONS — dropgg.org

Effective Date: May 1, 2026

1. Eligibility and Agreement

1.1. Age Threshold: You must be at least 18 years old or the legal age of majority to utilize this platform.
1.2. Compliance Verification: Participation may require completing identity and age verification (KYC/ID).
1.3. Data Integrity: Providing false or misleading information is strictly prohibited and is your full responsibility.
1.4. Contractual Capacity: Using our services confirms you have the legal capacity to enter into binding contracts.
1.5. Representation: Use on behalf of an entity confirms your authority to bind that entity to these Terms.
1.6. Sanctioned Regions: Our services are unavailable in jurisdictions subject to international sanctions.
1.7. Local Legality: By accessing dropgg.org, you verify that your local laws permit usage of the platform.

2. Our Services

2.1. Marketplace Scope: dropgg.org acts as a digital environment for trading gaming skins delivered via Steam trade offers.
2.2. Fulfillment: Items are transferred to your linked Steam account upon successful transaction.
2.3. Role Limitation: We facilitate resale and delivery but do not host or modify the skins themselves.
2.4. Secure Infrastructure: All commercial exchanges are processed through authorized payment gateways.

3. Account Registration and Security

3.1. Steam Authentication: Platform access is granted exclusively through the Steam authentication protocol.
3.2. Accurate Profiles: You agree to maintain current and complete account information.
3.3. Custodian Duty: You are solely responsible for protecting your credentials and all actions under your account.
3.4. Enforcement: We reserve the right to suspend accounts for breaches or detected fraudulent activity.

4. Orders and Payment

4.1. Transaction Obligation: Submitting an order constitutes an agreement to pay the full price plus applicable taxes.
4.2. Accepted Channels: Payment methods are listed at checkout (e.g., cards, authorized gateways).
4.3. Financial Standards: Payments comply with PCI DSS standards to ensure secure data handling.
4.4. Direct Settlement: ROL SUMMIT LTD does not hold or maintain user funds.
4.5. Unauthorized Payments: Use of stolen or compromised methods leads to immediate cancellation and legal referral.
4.6. Discretionary Rejection: We may refuse orders due to suspected fraud or pricing errors.
4.7. Pricing: All values are in EUR (€) and are subject to change without notice.
4.8. Payment History: Once logged in via Steam authentication, users can access a full history of their purchases in the Orders section of their account. Records include order date, item details, amount paid, payment status, and delivery status. Payment history records are retained in accordance with our data retention obligations and applicable law.
4.9. Card Scheme Compliance: Our payment providers operate in accordance with applicable card scheme rules, including the Visa Core Rules and the Mastercard Rules, covering transaction processing requirements, cardholder data protection, and chargeback and dispute procedures.

5. Order Delivery

5.1. Asset Transfer: Verified payments trigger the item transfer via a Steam trade offer.
5.2. User Liability: We are not liable for failed delivery due to invalid URLs or user-side bans.
5.3. Timelines: Delivery usually occurs within 7 days, but can take up to 14 days due to technical issues.
5.4. Remedy: If 14 days pass without delivery, a full refund or alternative delivery may be requested.
5.5. Technical Obligations: Users must provide a valid Trade URL and ensure Steam Guard is enabled.
5.6. Eligibility Status: Your Steam account must remain in a trade-eligible state without restrictions.

6. Selling Items, Marketplace & Payouts

6.1. Compliance Review: Listed items must be correctly categorized and pass risk assessment.
6.2. Inventory Access: Items stay in your inventory until sold; you must transfer them exactly as instructed.
6.3. Platform Commission: A 10% service fee applies to every successful sale.
6.4. Direct Payouts: Funds are processed through authorized providers within 3–7 business days after delivery.
6.5. Financial Limits: Payout requests are limited to a minimum of €10 and a maximum of €5,000.
6.6. Risk Monitoring: Payouts may be withheld, delayed, or canceled for AML/KYC violations or suspicious activity.
6.7. Reversal Terms: Payouts may be reversed in cases of fraud, failed delivery, or invalid items.
6.8. Payout Accuracy: Sellers are solely responsible for the precision of their payout details.
6.9. Failed Payout Notification: If a payout fails or is rejected, users will be notified via the email address registered to their account and through an in-account notification within 2 business days of the failed attempt. The notification will include the reason for rejection where permitted by applicable law and compliance obligations.
6.10. Failed Payout Guidance: Where possible, guidance on corrective steps will be provided (e.g., updating payout details, completing identity verification, or contacting support). Users may view the status of all payouts, including failed or pending ones, from their account dashboard. If you believe a payout was rejected in error, contact our support team at info@dropgg.org with your account details and payout reference number.

7. Refunds, Returns, and Cancellations

7.1. Withdrawal Waiver: Under UK Law, the 14-day right of withdrawal is waived upon instant delivery of digital content.
7.2. Cancellation Rights: Orders can only be voided before payment processing via info@dropgg.org.
7.3. Non-Refundable Items: Items accepted via Steam are generally non-refundable.
7.4. Eligible Claims: Refunds for undelivered items must be requested within 30 days of purchase.
7.5. Reversal Process: Approved refunds are returned to the original payment method within 14 days.

8. User Obligations and Prohibited Conduct

8.1. Prohibited Acts: Users must not use the site for unlawful purposes, such as money laundering.
8.2. System Integrity: Interfering with site security or using unauthorized bots/scrapers is forbidden.
8.3. Fraudulent Behavior: Misusing payment methods or abusing chargebacks results in account termination.
8.4. Enforcement Measures: Violations lead to account suspension, fund withholding, and legal reporting.

9. Intellectual Property

9.1. Proprietary Content: Logos, text, and code are owned by ROL SUMMIT LTD or its licensors.
9.2. Third-Party Rights: We do not claim affiliation with game developers or publishers (including Valve Corporation).

9.3. Restrictions: Reproducing or adapting any part of the platform without consent is prohibited.

10. Privacy and Data Protection

10.1. Data Stewardship: ROL SUMMIT LTD acts as the Data Controller under the UK GDPR.
10.2. Data Usage: Information is processed for KYC, AML compliance, order fulfillment, and payouts.
10.3. Subject Rights: You have the right to access, rectify, or restrict the handling of your data.

11. Limitation of Liability

11.1. Standard of Service: We do not guarantee uninterrupted operation or absolute error-free service.
11.2. Indirect Losses: To the extent permitted by law, we are not liable for incidental or consequential economic losses.
11.3. External Restrictions: We assume no responsibility for bans or changes imposed by Steam or Valve.

12. Indemnity and Termination of Access

12.1. User Indemnification: You agree to hold us harmless from claims resulting from your breach of these Terms.
12.2. Termination Rights: We may terminate access without notice for conduct harmful to other users or our business.

13. Changes to Terms

13.1. Notification: Material updates will be announced at least 7 days before becoming effective.
13.2. Continued Use: Site usage after changes constitute acceptance of the updated Terms.

14. Governing Law and Dispute Resolution

14.1. Jurisdiction: These Terms are governed by the laws of England and Wales.
14.2. Dispute Handling: Disputes will be resolved exclusively by the courts of England and Wales.
14.3. Support First: You agree to attempt resolution through support before formal legal proceedings.

15. Contact Us

15.1. Corporate Identity: ROL SUMMIT LTD, 84 Wood Lane, London, United Kingdom, W12 0BZ, Company No. 17163775
15.2. Channels: Contact us via the site form or at info@dropgg.org

16. Notification of Complaints & Dispute

16.1. Filing: Direct all complaints to info@dropgg.org
16.2. Resolution Goal: We aim to address all issues within 14 business days.
16.3. ODR Link: EU/UK residents may utilize the Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr