Frequently asked questions and answers
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How do I buy a skin on the site?
· Simply select the item you like and pay for it directly with your bank card.
· Once payment is confirmed, a trade offer will be sent to your Steam account.
· Make sure your Trade URL is set in your profile and your inventory is “Public.”
Where is my purchased item?
· All items are delivered directly to your Steam inventory via trade offers.
· Delivery takes 7 to 14 days, depending on delays on the end of Steam itself.
· If your item isn’t delivered within 14 days, the money is automatically refunded to your card.
How do I sell my skins and get paid?
· Choose the items from your inventory you want to sell and confirm the trade in Steam.
· Once a buyer receives the item, the payout is sent directly to your bank card.
· There is no internal “wallet” here—we send your money straight to your bank.
When will I receive the money for a sold item?
· After the trade is complete, funds typically arrive on your card within 3 to 7 business days.
· The exact timing depends on your bank’s processing speed and standard security checks.
Are there any fees or limits?
· We charge a flat 10% commission on sales to keep the platform running smoothly.
· The minimum item value for a sale is €10.
· The maximum limit for a single transaction is €5,000.
What if something goes wrong?
· If a trade is canceled or a payment fails, contact our support at info@dropgg.org
· Our team will help resolve the issue, ensure you get your item, or process a refund if necessary.
